David Edgar's website

Wednesday, 06 March 2024

🔖 How To Be A Good Listener

Advice on how to listen to people. I don't want to say "effectively" because that sounds reductive and transactional. But how to listen with purpose to actually make connections with people . In summary:

  1. Don't negate what they are saying
  2. Don't make it about yourself
  3. Don't walk down, particularly to children
  4. Ask questions

Some of what she says I summarised a bit; a couple of the points were basically "Don't make it abut yourself" but from different angles.

Thursday, 26 November 2020

🔖 Managers: What Do You Do When Your Teammate Shares Their Grief?

I haven't had many experiences where I really needed this, but when I did, I really did.